FAQs
Welcome to our FAQ, we are so happy to have you here and as a client.
Welcome to our FAQ, we are so happy to have you here and as a client.
Partial COD customers must verify their Indian mobile number by OTP before continuing. This helps us prevent incorrect and unauthorised COD orders.
Full COD without an advance payment is not available. Customers may either pay the complete amount online or choose Partial COD by paying ₹500 online first.
For Partial COD orders, ₹500 is paid online when placing the order. The remaining product balance and a ₹50 COD handling fee are paid when the order is delivered.
Perfumes are for external use only. Avoid contact with eyes. Patch test is recommended before use. Stop use if irritation occurs.
Store your perfume in a cool, dry place away from direct sunlight, heat and fire. Keep it out of reach of children.
Choose your perfume, add it to cart and complete checkout with your shipping and payment details. Once your order is placed successfully, you will receive an order confirmation.
Yes. Each Periwinckle perfume is designed around a different mood, from fresh everyday scents to deeper evening fragrances.
Customers are responsible for entering the correct mobile number, address and pincode. If delivery fails due to incomplete or incorrect details, applicable shipping charges may be borne by the customer.
No. Orders cannot be cancelled after they are placed successfully.
Periwinckle fragrances are made at 20–30% concentration and are designed for wear of up to 12 hours, depending on skin, weather, and usage.
The Full House is a discovery set with all six Periwinckle fragrances in 2.5ml vials. It helps you try every scent before choosing your 50ml bottle.
Due to hygiene reasons, we do not accept returns, exchanges, or cancellations after order placement.
Contact us within 48 hours of delivery with order details and clear photo/video proof. Replacement support is available after verification.
Periwinckle is made in India.
Call or WhatsApp +91 9718759999, or email support@periwinckle.com. Support hours are 10am–7pm.