Refund policy

Replacement Policy

Due to hygiene and personal-use reasons, we do not accept returns, exchanges, or cancellations after an order has been placed.

We offer replacement support only if the product is received damaged, defective, or incorrect.

To request replacement support, contact us within 48 hours of delivery with:

Order number
Clear photos or video of the issue
Unboxing proof, where applicable

Customer Care:
support@periwinckle.com
+91 9718759999

Replacement approval is subject to verification by the Periwinckle support team.